Privacy Policy

Last updated: 16 August 2026

This page explains what Jawla stores when you use it to build a tour, who else sees that data, and how to have it deleted.

What we store

Building a tour and running your account means we store four things: the photographs you upload of a property's interior, an approximate capture location, the email address on your account, and the 3D room assets Jawla generates from your photos.

The location comes from your device, and only when you have already given your browser permission to share it — Jawla never asks for it itself. It is rounded to roughly a hundred metres before it reaches us, and it is never shown on a published tour.

How long we keep it, and deleting it

You can delete a listing, its photos and its generated tour at any time from your account — that removes them immediately. You can also delete the whole account from Settings: that removes your listings, their photos, the tours built from them and your credit history, cancels any subscription, and stops published tour links working. If colleagues share your organisation, deleting your account removes only you and leaves their listings alone. If you would rather we did it, or you can no longer sign in, write to support@tajawwal.com and we will do it and confirm back to you.

Who else sees it

Each of these providers processes data under its own privacy policy; we only send them what's listed above.

Photographing someone's home

Your photos may show the inside of someone's home. Uploading and publishing them is your responsibility, not ours — before you photograph a property and turn it into a public tour, make sure you have the owner's or occupier's permission to do both.

Contact

Questions about this policy, or a deletion request, go to support@tajawwal.com.